Privacy Policy
Last Updated: December 29, 2024

1. Introduction

Queen City Pool Pros is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other details you provide during inquiries, bookings, or purchases.

  • Usage Data: Information about how you interact with our services, including IP address, browser type, access times, and pages visited.

  • Financial Information: Payment details and transaction history.

3. How We Use Your Information

We use the information collected for purposes including but not limited to:

  • Providing and managing our services.

  • Processing transactions and sending related details such as purchase confirmations and invoices.

  • Communicating with you, including responding to inquiries or service requests.

  • Sending updates, technical notices, and support messages.

  • Improving our website, services, and customer experience.

4. Sharing Your Information

We do not sell, trade, or share your personal information. Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Request correction or deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent for processing your personal information at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and gather insights about usage patterns. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Queen City Pool Pros
2335 Buttermilk Crossing, Ste 118
Crescent Springs, KY 41017
(513) 818-6204
info@queencitypoolpros.com