These terms apply to text messages sent by Queen City Pool Pros. For details on how we collect, use, and share your information, see our Privacy Policy.
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Queen City Pool Pros, you may receive messages related to the following:
- Appointment and consultation reminders
- Service and installation scheduling updates
- Follow-up messages about a quote, design, or job in progress
- Billing and account inquiries
Example: “Hi, this is Queen City Pool Pros. Reminder of your pool maintenance visit on Tuesday, June 4 between 9am and 11am. Reply STOP to opt out of text messages from Queen City Pool Pros at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per month regarding your appointments, project, or account status.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan.
5. Opt-In Method
You may opt in to receive SMS messages from Queen City Pool Pros in the following ways: verbally, during a conversation with our team; by submitting an online form on this website; or by filling out a paper form.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. Simply reply STOP to any SMS message you receive from us.
7. Help
If you are having any issues, reply HELP to any message, call us at (513) 818-6204, or visit our Contact Us page.
8. Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.
